Frequently Asked Questions
What's wrong with tape?
One of the major problems with many tape or hard drive based backup "solutions" is that small business owners are very busy. Any solution that requires a human to even push a button is a flawed solution, it needs to be automated.
Why remote backup?
Backup solutions that copy data to a device in the same physical location as the original are flawed. This protects from single-device failure, not fires, floods, thefts. Business owners often work from home and are on the move. The solution needs to be mobile and data must be transmitted remotely to another location.
Is it secure?
We back your data up securely to our SAS70 Type II Certified data center in Chicago. We never transmit your client's data outside the US and all our employees are based in the US.
What about support?
A huge obstacle to proper remote backup is proper initial configuration and ongoing monitoring. We will help with the install and run audit quarterly audits for a fee. We've seen it all and thought of everything. When data loss occurs, our 100% US-based support will be here.
Ready to get started?
Heard enough and ready to get started? Click the link below and you're on your way!
Paid Services (Optional)
Many clients choose to upgrade the free-for-life accounting data plan from the 2 gigabyte limit to back up their remaining data (e.g., photos, documents, music, videos). The free-for-life accounting plan requires no obligation to buy more storage.
Monthly pricing per compressed GB*
*50 gigabytes of compressed data are equivilant to approximately 120 gigabytes of uncompressed data.
Personal setup consultation
$60 per hour (Average length: 15 minutes)
Proper configuration of your online backup solution is an important and often overlooked step. This interactive session with a backup specialist is highly recommended to ensure all your critical data is backed up.
"Eyes on" technical review
$10 per review (Example: A quarterly review for 2 computers = $80/year)
Periodically your backup needs change. This review is recommended quarterly to ensure that your critical data is backed up. This review goes beyond the automated backup reporting and involves a backup specialist personally reviewing your backup reports for changes that could affect your backups. If changes need to be made the backup specialist will work with you to implement them.
Changes that can affect your backups include:
- New applications on a backed up computer
- New employee data on a backed up computer
- Relocation of data on a backed up computer